Work at the Kids’ Book Bank

Executive Director

Posted: June 24, 2022

The Executive Director of Cleveland Kids’ Book Bank is the driving force in our organization. The individual in this role is charged with strategic, operational and fundraising responsibility for the entire organization. Further, this individual is charged to work collaboratively with Board,
staff, volunteers and community partners to achieve these key goals and others that may be established by the Board of Directors:

  • distribute books that engage and inspire children to be lifelong readers and that meet the diverse needs of our community
  • leverage the impact of our books by sparking and supporting collaborative book-related programming
  • strengthen our infrastructure to support change and ensure long-term sustainability
  • serve as the face of the organization throughout the community, including maintaining strong connections with partners, donors and supporting
    organization and individuals

This Executive Director will manage a small staff, develop and nurture relationships in many sectors of the community, continually assess and expand the impact of our work, expand financial resources and support and bring enthusiasm, passion and creativity to the


Leadership and Community Relations

Steer and strengthen the organization to expand impact and achieve strategic goals

  1. Lead the mission and vision of the organization, along with the Board, so that CKBB is known in the community as a high-impact stellar service organization
  2. Nurture relationships with key funders and donors; expand donor and funding base to achieve financial goals and maintain financial stability
  3. Actively engage and energize CKBB volunteers, board members, partner organizations and donors to further the mission
  4. Implement strategic plans based on data-driven analytics, achievable action plans and
    realistic financial commitments and expectations
  5. Cultivate relationships with Cleveland’s community leaders and change-makers, local media and critical partners throughout the broader geographical region
  6. Represent CKBB to the community by communicating our vision, values and services in public presentations and other relevant opportunities
  7. Solicit and act upon feedback from funders, volunteers, and partners to continually improve our work


  1. Hire, coach, develop and retain a diverse and qualified staff; ensure that CKBB is a great place to work
  2. Work with the Board of Directors to ensure that committees and all Board efforts have
    the organizational information and support needed
  3. Inform the Board regularly of internal organization matters, including staffing issues, funding and financial status, program successes and priorities, etc.


  1. Identify and implement creative, cost-effective methods for delivering services to our clients and partners
  2. Prepare and manage realistic and reasonable budgets and projections
  3. Recommend and implement needed information systems and equipment upgrades
  4. Implement effective warehousing and distribution operations
  5. Ensure that CKBB is in compliance with relevant state and federal laws, regulations and practices, including human resources compliance and standard accounting practices


  • Bachelor’s degree from accredited college or university or equivalent experience; master’s degree preferred
  • 4-6 years successful experience in managing programs or operations in a nonprofit or related environment
  • Passion for our mission
  • Demonstrated ability to organize, direct, plan and coordinate operations
  • Successful and motivational people/team management and supervision
  • Experience in fundraising from a broad and diverse set of supporters, including individuals, corporations, and local foundations
  • Strong, clear, oral and written communication skills; excellent presentation skills
  • Proven ability to establish and maintain effective working relationships with Board, staff, volunteers, community groups and partners
  • Commitment to results: a ‘can-do’ mindset and a commitment to accountability
  • Understanding of the dynamics of the communities we serve, the funding community and community partners
  • Proven pattern of career success along with strong work ethic
  • Knowledge of computer systems, including MS Office and others
  • Exceptional interpersonal skills

To apply, send your cover letter and resume to

The Cleveland Kids’ Book Bank is an equal opportunity employer. We make hiring decisions without regard to race, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, or medical condition

Volunteer Services Manager

Posted: June 10, 2022
Application Deadline: June 30, 2022

We are seeking a Volunteer Services Manager who will focus on the volunteer experience. In six years, more than 8,000 people have volunteered at KBB. Without them, we could not sort, pack, and distribute 30,000 books a month!

The Volunteer Services Manager is responsible for the planning, coordinating, and managing of all aspects of the KBB volunteer program while maintaining an engaged network of regular volunteers. This is a full-time position. Work is performed on-site, in an office setting located at our warehouse in the Midtown neighborhood. Occasional work outside normal business hours, including evenings, and weekends.

Specific Responsibilities Include:

  • Directly manages the Volunteer Services Coordinator and Volunteer Services Assistants (contract as needed position).
  • Responsible for matching, scheduling, assignments, coaching, mentoring, and training of volunteers.
  • Recruits groups of volunteers through various forms of advertisements, online postings, going to community organizations, etc. Focusing on corporate groups, fraternities and sororities and universities.
  • Ensures that the KBB DEI initiatives are infused in the volunteer program.
  • Responds to volunteer inquiries for CKBB and maintains public listings
    regarding volunteer opportunities through Volunteer Match and BVU.
  • Stewards volunteers so they become repeat volunteers.
  • Works with the Executive Director to help identify volunteers that have the potential to become donors.
  • Plans an ongoing volunteer appreciation program that includes one on site event.
  • Evaluates the volunteer experience through surveys and focus group conversations.
  • Oversees volunteer groups for the outdoor book bins.
  • Develops and updates on a regular basis training material for others working in volunteer leadership roles.
  • Works with communication manager to create content for quarterly volunteer newsletters and helps to identify volunteers to highlight in
    monthly newsletter.
  • Attends community events that are focused on volunteerism.
  • Along with the Operations Director and Volunteer Services Coordinator, helps to maintain a production schedule to ensure books are packed in
    time for pick up orders, deliveries, and community events.
  • Inputs volunteer data into a bimonthly dashboard.
  • Position requires extended periods of time on your feet, as well as the ability to lift up to 50lbs (books are heavy!)


  • Bachelor’s degree or commensurate experience in a social service, customer service role
  • 3-4 years of working experience with groups of volunteers or customer service
  • Outstanding oral and written communication skills
  • Proficiency in Microsoft Office, Google docs, and database management
  • Personal experience living and or working in communities we serve, particularly Cleveland neighborhoods
  • A deep understanding and appreciation of the importance of diversity, equity, and inclusion

Salary and Benefits

  • Salary range: $40,000 – 45,000
  • Eligible for annual bonus
  • Annual performance review with potential merit increase
  • Health Care Plan
  • Paid holidays and vacation time

The Kids’ Book Bank Culture
We are a small but mighty team! We are always thinking of creative ways to get more books to more children and to foster that love of reading that makes such a difference in a child’s future. The Kids’ Book Bank has been successful because we are willing to try new approaches, reach out to new partners, and forge a new path. Each of us who works here is deeply passionate about this work. We are collaborative, creative, and respectful of one another. And we love a good laugh!

To apply, send your cover letter and resume to Applications will be accepted through June 30, 2022.

The Cleveland Kids’ Book Bank is an equal opportunity employer. We make hiring decisions without regard to race, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, or medical condition