Our Team

Natalie Friedl headshot

Natalie Friedl

Executive Director

Natalie leads the Kids’ Book Bank team with enthusiasm and energy. A proud mama to four sons, she loves spending time with them and watching them play sports. Her two Newfoundlands also keep her company! She is passionate about literacy, education, and health.

Her favorite children’s books are the Frog and Toad series.

Cleveland Kids' Book Bank Volunteer Services Coordinator Colleen Watt

Colleen Watt

Operations Director

Colleen keeps the Kids’ Book Bank running smoothly, overseeing all aspects of our operations. She loves people, and she loves books. Colleen enjoys camping and bike riding.

Colleen’s favorite children’s book is The Paper Bag Princess by Robert Munsch.

Cleveland Kids' Book Bank Community Outreach Director Jessica Walsh-Frazier

Jessica Walsh-Frazier

Community Outreach Director

Jessica works with our community partners to better understand their needs and help us improve our programs to best serve the families and children we support. Jessica loves to read, travel, swim, and bike. A lifelong Clevelander, she’s a huge Browns fan.

Her favorite children’s book is The Snowy Day by Ezra Jack Keats.

Cleveland Kids' Book Bank Communications Manager Leslie FitzSimmons

Leslie FitzSimmons

Communications Manager

Leslie is passionate about sharing our story and impact with the world. Her history with the Kids’ Book Bank dates back to the month after we opened when she came to volunteer to sort books—the rest is history! Leslie loves to read and spend time with her family and two Goldendoodles.

Leslie’s favorite children’s book is Muldoon by Pamela Duncan Edwards & Henry Cole.

headshot of Devin McNulty-DeMarco

Devin McNulty-DeMarco

Volunteer Services Manager

Devin is passionate about giving back to the community and making sure volunteers are supported and recognized for their dedication. She loves to sail, travel, play games with her family, and read to her young daughter.

Devin’s favorite children’s book is Madeline by Ludwig Bemelmans


Cleveland Kids' Book Bank Warehouse Coordinator Steve Maistros

Steve Maistros

Warehouse / Inventory Coordinator

Steve is the Kids’ Book Bank jack-of-all-trades, assisting people picking up and dropping off books, keeping track of our inventory, and making sure our warehouse keeps humming along. Don’t let Steve’s quiet demeanor fool you—he’s got a great wry sense of humor!

Steve’s favorite children’s book is Switch On The Night by Ray Bradbury.

Cleveland Kids' Book Bank Warehouse Coordinator Steve Maistros

Jeremy Winston


Jeremy keeps our books moving – literally. He delivers orders to partners and also empties many of our outdoor collection bins. Jeremy likes to be on the road meeting partners and young readers. He loves all sports, especially Cleveland teams.

Jeremy’s favorite children’s book is the Junie B. Jones series that he reads with his daughter.

headshot of Angelo Billingsley

Christine Diamond

Volunteer Services Assistant

Christine has a passion for everything related to homes and gathers great joy in working with teachers and elementary school children. She is an avid walker who adores Lake Erie’s stunning scenery.

Her favorite children’s book is The Little House by Virginia Lee Burton.

HerBrina Shepherd

HerBrina Shepherd

Volunteer Services Assistant

HerBrina is a woman of her word, filled with purpose, devotion, and diligence. She looks for and creates opportunities to be of service to others. Her passion for education and literacy is evident through her work at the Kids’ Book Bank.

HerBrina’s favorite children’s book is Matilda by Roald Dahl.

Kay Tran

Kay Tran

Volunteer Services Assistant

Kay loves to learn new things, meet people, and bond over a shared love of books. She is newer to Cleveland and enjoys exploring coffee shops and restaurants in the area. Give her your recommendations!

Her favorite children’s book is The Magic Tree House series by Mary Pope Osborne.


Kay Tran

Somalia Garrison

Volunteer Services Assistant

Somalia loves to help others and is passionate about diversity and making sure everyone feels valued and accepted. They enjoy reading, writing, and playing mystery/puzzle games.

Her favorite children’s book is the Judy Moody series.


Kay Tran

Brian Coyne

Volunteer Services Assistant

Brian is an avid outdoor enthusiast who finds joy in exploring nature’s wonders. He’s equally passionate about the Cleveland Guardians as well as giving back to his local community via multiple volunteering efforts.

Brian’s favorite children’s book is The Very Hungry Caterpillar by Eric Carle.


Kay Tran

Amanda Coyne

Volunteer Services Assistant

Amanda is a sustainability enthusiast who loves outdoor adventures and being an active member of her community. You’ll often find her exploring hiking trails, volunteering at local events, and supporting nearby businesses.

Amanda’s favorite children’s book is The Velveteen Rabbit by Margery Williams.


Board of Directors

Judi Kovach
Co-Founder & Chair
Retired Product Manager, Progressive Insurance

Amanda Schaub
Senior Manager, EY

Deena Epstein
Retired Senior Program Officer, The George Gund Foundation

Annie Ertle
Senior Copywriter, Brokaw

Annette Fetter
Young Professionals Board Chair
Director of Development, Kidney Foundation of OH

Quartez Harris

Kate Hurley
Market Manager – Swagelok Company

Jacqueline Lamb
Public Service Manager, Cleveland Public Library and Part-Time Professor, College of Education, Cleveland State University

Ellen Mattingly
Governance Committee Chair
Retired HR Director—North America, RAND Corporation

Kevin Pulte
VP, Wholesale Marketing, The Americas Group, The Sherwin-Williams Co.

Krystle Rivera
Staff Attorney, The Legal Aid Society of Cleveland

Kristen Saada
External Committee Chair
Community Volunteer

Nick Schappacher
SVP and Deputy Chief Information Security Officer, KeyCorp

Directors Emeriti
Judy Payne
Co-Founder and Retired Executive Director, Cleveland Kids’ Book Bank
Founder and Executive Director, GoodsBank NEO

Margaret Bernstein
Director of Advocacy and Community Initiatives, WKYC