Work at the Kids’ Book Bank

Thank you for your interesting in working with the Cleveland Kids’ Book Bank.

Posted August 18, 2025

Job Title: Volunteer Services Assistant
Reports To: Volunteer Services Manager
Status: Hourly
Rate: $15/hour
Location: Cleveland, OH

Position Overview

This is an on-call position that supports our Volunteer Services Manager and runs our evening and weekend volunteer shifts. Hourly wage is $15 an hour.

The Volunteer Services Assistant will support the Volunteer Services Manager in facilitating volunteer shifts in our warehouse. Volunteers are crucial to the success of the Kids’ Book Bank, and providing them with a positive experience is paramount. The Volunteer Services Assistant will work alongside volunteer groups of up to 40 people, giving feedback and answering questions, as volunteers sort, sticker, and pack children’s books for distribution.

Specific Responsibilities Include

• Greet volunteers and welcome them to the Kids’ Book Bank. Assists volunteers in checking in for their scheduled shift.
• Ensures that the volunteer experience is enjoyable, positive, and satisfying for participants. Gives context to the bigger picture of what we are doing and trains volunteers how to sort/pack/sticker, etc.
• Manages volunteers during their shift to ensure tasks are being done correctly. Answers questions as they arise and facilitates an efficient and productive shift.
• Helps volunteers move boxes of books from their stations (must be able to lift medium-sized boxes of books of approximately 40 lbs). Most of each two-hour shift will be spent on your feet.
• Preps and resets volunteer stations before and after each shift.
• Checks for quality issues with books before, during and after shifts.
• Records important information from the volunteer shift to share with the Volunteer Services Manager (any incidents, notes, and data on what activities were worked on).
• Supports ongoing Kids’ Book Bank operations by helping with other projects as needed (such as special projects, partner pick-ups and book donations).

Qualifications:

• At least 18 years old
• Passionate about literacy and the mission of the Cleveland Kids’ Book Bank
• Strong communication skills – comfortable speaking to groups of people with the ability
  to converse with people of all ages and backgrounds
• Comfortable lifting up to 40 lbs and working in a warehouse environment.
• Must complete an onboarding training

Please send your resume to our Volunteer Services Manager, Devin McNulty-DeMarco at devin@kidsbookbank.org, and feel free to email with any questions about this position or the Kids’ Book Bank.

About the Cleveland Kids’ Book Bank

The Cleveland Kids’ Book Bank is a Cleveland-based nonprofit organization that provides free books to children. Since its inception, the Kids’ Book Bank has distributed five million books to children in Cuyahoga and Lorain Counties. 

The mission of the Cleveland Kids’ Book Bank is to foster literacy and a love of reading by distributing free books to children through collaboration with community partners.